Defective Product

We are sorry that there is a problem with your product.

If you purchased the product directly from janEven, please fill out the form below so we can contact you.

If you purchased a product through a janEven dealer / distributor, please contact your dealer. Otherwise, your purchase cannot be traced.

After submitting this form, you will receive a reply from us within a short period of time describing the further procedure.

Please fill out the defect description in detail.


You can also reach us by telephone if you have any questions:
Phone: +49 5246 - 93 55 610
Mon - Fri: 09.00 - 13.00 // 14.00 - 17.00

Defective Product
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