General Terms and Conditions
General Terms and Conditions
Contractual conditions within the scope of sales contracts concluded via this platform between janEven MankeTech GmbH, Stahlstr. 27, 33415 Verl, Germany - hereinafter referred to as 'provider' - and the customers described in § 2 of the contract - hereinafter referred to as 'customer'.
§ 1 Scope and Definitions
For the business relationship between the webshop provider (hereinafter referred to as "provider") and the customer (hereinafter referred to as "customer"), only the following General Terms and Conditions in the version valid at the time of the order shall apply. Deviating terms and conditions of the customer shall not be recognised unless the provider expressly agrees to their validity in writing.
A consumer is any natural person who enters into a legal transaction for purposes that are neither predominantly commercial nor related to their independent professional activity. Whereas an entrepreneur is any natural or legal person or partnership with legal capacity exercising a commercial or independent professional activity when concluding the contract.
§ 2 Conclusion of the Contract
The customer can select products from the provider's range and collect them in a so-called shopping cart by clicking on the "Shopping cart" button. By clicking on the button "Order with costs/Binding order", the customer submits a binding request to purchase the goods in the shopping cart. Before submitting the order, the customer can change and view the data anytime. The customer can click on the "Back" button in the browser at any time before placing a binding order if they would like to return to the page where their data was collected. Input errors can be corrected here. The ordering process can be cancelled by closing the internet browser. However, the purchase request can only be submitted and transmitted if the customer has accepted these contractual terms and conditions by clicking on the button "I have read and accepted the General Terms and Conditions" and has thereby included them in their purchase request.
You will receive a confirmation of the receipt of your order together with the acceptance of your order in an automated e-mail immediately after submitting your purchase order. With this e-mail confirmation the purchase contract is concluded.
The provider saves the text of the contract and sends the order data to the customer by e-mail. The general terms and conditions of the provider can also be viewed by the customer at any time under: https://www.janeven.eu/en/general-terms-and-conditions
§ 3 Retention of Title
Until full payment has been made, the delivered goods remain the property of the provider.
§ 4 Prices and Shipping Costs
The prices stated on the website of the provider are final prices excluding shipping costs.
All prices stated on the provider's website include the applicable statutory value added tax.
The corresponding shipping costs are indicated to the customer in the order form and are borne by the customer.
The goods are shipped by mail. The shipping risk shall be borne by the provider if the customer is a consumer.
§ 5 Terms of Payment
The customer can make the payment via the following methods: PayPal, prepayment, credit card / debit card / immediate bank transfer / Giropay, purchase on account.
The customer can change the payment method stored in their user account at any time.
Payment of the purchase price is due immediately upon conclusion of the contract. If a calendar day has been contractually stipulated for the payment, the customer is already in default by missing the deadline. In this case, they shall pay the provider default interest at a rate of 5 percentage points above the base interest rate.
The customer's obligation to pay default interest does not exclude the assertion of further default damages by the provider.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. The payment is always made to Klarna:
- Invoice: The payment period is  days from dispatch of the goods / tickets /or, in the case of other services, from the provision of the service. The complete billing conditions for the countries where this payment method is available can be found here: Germany, Austria.
- Instalment purchase: Klarna's financing service allows you to pay for your purchase in fixed or flexible monthly instalments under the terms and conditions specified in the checkout. The instalment payment is due at the end of each month after Klarna has sent you a monthly invoice. For more information on instalment purchases including the General Terms and Conditions and the Standard European Consumer Credit Information for countries where this payment method is available, please click here (only available in the countries indicated): Germany, Austria.
- Immediate transfer: Available in Germany, Austria. Your account will be debited immediately after placing the order.
- Direct debit: The debit occurs after the goods have been shipped. You will be informed about the time by e-mail.
- Credit Card (Visa/Mastercard): Available in Germany. The debit occurs after the goods or tickets have been shipped / the service is available or, in the case of a subscription, according to the communicated times.
The use of the payment methods invoice, instalment purchase and direct debit requires a positive credit check. In this respect, we will forward your data to Klarna for the purpose of address and creditworthiness checks in the course of initiating and processing the purchase contract. Please understand that we can only offer you the payment methods that are permitted based on the results of the credit check.
§ 6 Warranty for Material Defects, Guarantee
All goods from our shop are covered by the statutory warranty.
The provider is liable for material defects in accordance with the applicable legal regulations, in particular §§ 434 et seq. GERMAN CIVIL CODE. The warranty period for goods delivered to entrepreneurs by the provider is 12 months.
An additional warranty only exists for goods delivered by the provider if this was expressly stated in the order confirmation for the respective article.
§ 7 Liability
Claims by the customer for damage compensation are excluded. Exceptions to this rule are claims for damages by the customer arising from death, physical injury, damage to health or from the violation of essential contractual obligations (cardinal obligations) as well as liability for other damages based on an intentional or grossly negligent breach of duty by the provider, any legal representatives or vicarious agents. Material contractual obligations are duties that must be fulfilled in order to achieve the objective of the contract.
In the event of a breach of material contractual obligations, the provider shall only be liable for the foreseeable damage typical of the contract if the damage was caused by simple negligence, unless the customer's claims for damages are based on death, physical injury or damage to health.
The restrictions of paragraphs 1 and 2 also apply in favour of the legal representatives and vicarious agents of the provider if claims are asserted directly against them.
The regulations of the product liability law remain unaffected.
§ 8 Information on Data Processing
The redemption of vouchers is not possible for articles that are on sale. The price of items that are already on sale cannot be further reduced with an additional voucher.
§ 10 Final Provisions
All contracts between the provider and the customer are subject to the law of the Federal Republic of Germany, excluding the UN Sales Law.
If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and the provider is the registered office of the provider.
The contract remains binding in its remaining parts even if individual points are legally ineffective. Instead of the ineffective points, existing legal regulations shall apply. If this results in unreasonable hardship for one of the contracting parties, the contract as a whole shall become invalid.
The contractual language is German.